Handle Difficult People

Handle Difficult People

This workshop covers strategies and techniques to manage difficult people and behavior, producing positive outcomes. Participants will learn a valuable insight into why people behave in challenging ways and how to handle them more effectively. The course also enables participants to have an effective and productive conversation with difficult people and behavior at work.

Participants will leave the training equipped with effective, practiced strategies for achieving a more successful outcome.

Objectives:

 

  • Recognize the causes of challenging behavior

  • Identify the 8 types of most unwanted behavior

  • Identify the best strategies for addressing each type

  • Learn and apply skillful communication to deal with each type

  • Learn and apply how to bring out the best in people at their worst

ผู้เข้าอบรมจะได้เรียนรู้เทคนิค และฝึกปฏิบัติจากกรณีศึกษา

ในการการรับมือกับคนจัดการยาก  พร้อม Tool Cards เพื่อการทบทวนและพัฒนาอย่างต่อเนื่อง

อบรม Leading Change
AcComm and Image International

Contact us

188/49, Habitown, Wacharapon Road, Bangkok 10220 
 

Tel. (66) 2197 4588-9, (66) 89 924 5985 
Fax. (66) 2197 4590

Email: info@aclc-asia.com or 

             info@spg-asia.com

www.aclc-asia.com 

(Our previous website is www.spg-asia.com)

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