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อบรม Conflict Management

Enabler of  “Learning at the Speed of Business”

©Copyright – AcComm Group

Conflict Management

Conflict doesn’t have to be a negative experience. With the right skills in place, conflict can be a powerful catalyst for change and improvement. Help everyone on your team – from the front lines to management – resolve conflict, manage stress, and foster positivity and cooperation.

In this program, you will learn how to improve your conflict resolutions styles as well as your approaches to working before, during and after conflicts. You will have hands-on opportunities for practice so you can improve conflict management mindset and skills set.


  • Recognize four typical approaches to conflict

  • Implement the steps of conflict resolutions

  • Practice communication skills to minimize and prevent unhealthy conflict

  • Handle specific situations including dealing with superior, customers and cross-functional teams


ผู้เข้าอบรมจะได้เรียนรู้ทัศนคติ ทักษะ และเครื่องมือในการบริหารความขัดแย้ง ใช้กรณีศึกษาที่ตรงกับงานจริง

พร้อม Tool Cards เพื่อการทบทวนและพัฒนาอย่างต่อเนื่อง

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