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Success in sale is all about creating customer value from every interaction or meeting. Successful salespeople know how to do this.
Smarter Selling offers many useful and practical ideas to help salespeople improve their value-creating capabilities.
This program equips sales teams to increase trust, drive loyalty and generate higher revenue, improved profitability and increased sales team job satisfaction.
Program topic and practices include:
Relationships and trust
How to measure and increase relationship strength
How to measure and increase trust
Customer analysis and planning
How to evaluate the drivers of buyer behaviour
How to identify sources of value for buyers
Bias and Listening
How to understand and mitigate bias
How to listen better and learn more
Behavior breeds behavior
How to measure your behavioral preferences and their impact
How to flex your behavior to achieve better outcomes
Gaining entry and customer participation
How to get meetings with busy people
How to generate interest and engagement
Insight and value
How to manage conversations
How to uncover opportunities and create insights
Collaboration and commitment
How to position ideas for acceptance and commitment
How to continue the dialogue
Higher level discussions
How to remove blocks to thinking
How to see further and broader – to be more strategic
AcComm is Thailand official affiliate of Engage Universe - the global sales skills and relationship building training provider. The program was developed by Keith Dugdale and David Lambert (Financial Times, 2007, 2011).
The complete program comprises online sales behavioral assessment, online listening assessment, microlearning, sales toolkit and professional coursebook.
Duration: 1 or 2 days
Other Sales Program